Privacy Policy

    Chesterfield Delivery Pharmacy
    1st Floor, 26 High St, Staveley, Chesterfield S43 3UX, United Kingdom
    Phone: +44 1246 461411

    Effective Date: [Insert Date]

    At Chesterfield Delivery Pharmacy, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

    By using our services or accessing this website, you agree to the practices described in this policy.

    1. Information We Collect

    a. Personal Information

    We may collect personal information you provide directly, including:

    • Name
    • Email address
    • Telephone number
    • Date of birth or age confirmation
    • Address and delivery details
    • Medical information provided during an online consultation
    b. Automatically Collected Data

    We may automatically collect certain information when you visit our website, including:

    • IP address
    • Browser type and version
    • Device type
    • Pages visited and interactions with site features
    • Cookies and similar technologies
    2. How We Use Your Information

    We use your information to:

    • Process online consultations and prescriptions
    • Provide products and services you request
    • Communicate with you about your orders and account
    • Improve our website and services
    • Comply with legal and regulatory obligations
    • Personalise your user experience

    We will not use your information for purposes other than those described, unless you have given consent or we are permitted or required by law.

    3. Legal Basis for Processing

    Under UK data protection law (UK GDPR), we process your personal information when:

    • You have provided consent
    • It is necessary to fulfil a contract with you
    • We have a legal obligation
    • It is in our legitimate interests (e.g., service improvement)
    4. Sharing Your Information

    We may share your data with:

    • Healthcare professionals for consultation and prescription purposes
    • Delivery and fulfilment partners to send products to you
    • Service providers (e.g., payment processors, IT support)
    • Regulatory authorities where required by law

    We do not sell personal data to third parties for marketing purposes.

    5. Cookies and Tracking Technologies

    Our website uses cookies and similar technologies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

    Cookies may be used for:

    • Session management
    • Analytics and performance tracking
    • Personalisation
    6. Your Rights

    You have the right to:

    • Access your personal information
    • Correct inaccurate data
    • Request deletion of your data
    • Restrict or object to processing
    • Withdraw consent (where applicable)
    • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

    To exercise your rights, please contact us using the details below.

    7. Data Security

    We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

    We encrypt sensitive information and limit access to only authorised personnel.

    8. Third‑Party Links

    Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those external sites.

    9. Children and Minors

    Our services are intended for users aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18.

    10. Changes to This Privacy Policy

    We may update this policy from time to time. The revised version will be published on this page with an updated “Effective Date”.

    11. Contact Us

    If you have any questions, requests, or concerns regarding your privacy or this policy, please contact us:

    Chesterfield Delivery Pharmacy
    1st Floor, 26 High St, Staveley, Chesterfield S43 3UX, United Kingdom
    Phone: +44 1246 461411